Privacy Notice

We value the privacy of our customers and would take every known precaution to safeguard the information we collect from unauthorized use. The following provides an overview of our privacy policy. Please note that this policy does not apply to any third-party sites that you may visit via a hyperlink on one of our pages; you will need to consult the individual sites for their privacy policies to understand how your privacy is protected.

What information is collected and how is it used?

At the time of creating an account with us, you would be required to provide some key information about yourself. By creating the account and/or placing an order with us, you are deemed to have given consent to our use of your personal information in the following ways:

  • to effectively authenticate, record and process your orders, so as to provide a seamless shopping experience for you.
  • to keep you updated about our latest news and promotions.
  • to derive statistics that would help us understand our customer profile, so that we can tailor our products and services to better meet your needs.

Who will have access to the information?

It is our privilege that you should entrust us with your personal information, and we endeavour to protect this information to the best of our ability. As the main purpose of information collection is to facilitate the shopping process, our order processing team will have access to your information. In addition, our customer service team may also retrieve your information when attending to your queries or requests. Your email address is automatically included in our mailing list. Should you wish not to receive correspondences from us other than those related to your orders, you can unsubscribe from our mailing list at any point in time.

There may be times when we are approached by the relevant authority to divulge certain information that is necessary for investigating, preventing or taking action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

Please be assured that under no other circumstances would your information be shared with any third parties without your expressed consent.

Exclusive distributor for Keptin-Jr and OrganicEra in Singapore.